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Privacy Policy

Your privacy is important to us and are committed to protecting it. This Privacy Policy explains what personal information we collect from you, how we use it and how we keep it safe.

Your personal information includes your health information, name, address, phone number, email address, tax file number, etc.

Collection

Your personal information may be collected by us in a number of ways, including:

Purpose / Use

We collect your personal information to provide psychological services to you, which includes:

Secure Storage

Your personal information is stored in secure filing cabinets and/or computer devices which are locked and only accessible to our trusted employees.

Disclosure

We will only disclose your personal information to third parties:

Access and Corrections

Please contact us if you wish to access and/or correct any of your personal information which we have on file. Likewise, if we discover that any personal information we have on file is inaccurate, out of date or incomplete, we will use reasonable steps to correct this information.

Laws and Ethics

The psychological services we provide are bound by the legal requirements of the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth).

We also operate our Psychology practice under the APS Code of Ethics which includes strict guidelines on the usage of personal information.

Concerns and Complaints

If you have any questions about this Privacy Policy, or you wish to raise a concern about the management of your personal information, please contact us.

Alternatively, if you wish to raise a formal complaint relating to the inappropriate use of your personal information, you can do so with the Office of the Australian Information Commission.

Policy Changes

We may change this Privacy Policy from time to time. Any changes to this Privacy Policy will be published on this website.